Live Servicenow Certification Training by Expeprt Professionals
Module 1 – Introduction to Service-Now Introduction to Service-Now Web Page. Introduction to List and Forms Introduction to Service-Now API’s (REST and SOAP) Lab - on querying, creating and updating a record (Incident, Service request OR Change) User and group administration in Service-Now. Walk-through into different Roles Module 2 – Creating custom Application Introduction to System Applications Lab - Create new application Lab - Create 2 tables for the application, relate one table with other Lab - Create list and forms for both the tables (User interface) Lab - Add relation between 2 information Lab - Populate data in the tables Lab - Create custom report of the above data and make a schedule of the report Lab - Import data and run the transformation Lab - Create email template and email notifica...